Terms & Conditions

Updated, November 27th, 2025

1. Orders

By accepting our terms and conditions, a written and binding agreement is entered upon confirmation of order between the customer and 7daysactive.com. Once an order is completed, the customer will receive an email confirmation of the purchase. All orders are subject to acceptance and availability, and items in your shopping cart are not reserved before completion and may be purchased by other customers. In case of errors, product quality issues or omissions in the order, 7daysactive.com reserve the right not to complete - and cancel the customers order.

2. Payments

7daysactive.com accepts payment with VISA-Dankort, VISA Electron, VISA, MasterCard, Maestro, MobilePay, PayPal, American Express, Apple Pay, Google Pay and Shop Pay.

When using a debit or credit card as payment method the customer must enter all the necessary information on the card and, in the case of a transaction with 3D Secure, the security code. All information is sent securely to 7daysactive.com using SSL (Secure Socket Layer) through an encrypted connection, preventing any unknown and unauthorised sources from accessing customer information.

7daysactive.com does not store customer credit card information after completing the transaction.

All prices for EU-based customers includes the destination's sales VAT; this will automatically be removed for all non-EU customers. Prices are without shipping. 7daysactive.com reserves the right to change prices at any time.

• Please note that local import charges (customs duty, sales tax) may occur depending on your region and country. These charges are at your own expense.

3. Taxes & Duties / Local Levies

Local charges such as import duties and sales taxes may occur depending on your country / region. These charges are on the customers expense.

For Norwegian customers all orders below €295 is free of import duties and taxes.

4. VAT Exempt Purchases (For customers outside of the EU)

Please note, local customs authorities may hold your package for review which may cause delays. In this instance, 7daysactive.com is not responsible for any delays or charges given by local tax authorities.

5. Returns

The customer may cancel and return his/her purchase up to 14 days after receiving the item(s).
The product(s) must be returned unused, with hangtags and in its original packaging.

Please see our full return policy here.

Return address:

7 DAYS Active
C/O Textile Logistics
Transportcenter Allé 4-10,
Port 47-49
7400 Herning
Denmark

7daysactive.com will reject all returns that do not meet the above requirements. Please note that the customer must retain the receipt of the return shipment until the product is received and refunded by 7daysactive.com.

If the customer wishes to exchange an item, this can be done by placing a new order and returning the unwanted item. Once 7daysactive.com receives the returned product(s), the amount will be refunded.

6. Shipping

Our shipping partner Textile Logistics, handles all of our outbound shipments. Orders are dispatched by using GLS for domestic orders and DHL Express for international orders. 

All packages are insured, and you will be provided with a tracking number via email as soon as your order has been completed and dispatched, so you track and trace your package.

Shipping times are between 1-3 business days. Please see our Shipping page for all rates and delivery times - Click here for more info.

7. Warranty / Claims 

All products purchased from 7daysactive.com has a 2-year manufacturing warranty. The warranty includes faults in the fabric, craftsmanship of the product or other manufacturing related errors. The warranty does not apply to defects caused to the product by normal wear and tear.

For any warranty claims, please contact our customer service at shop@7daysactive.com and supply us with details about the defect. Please include your order details and pictures of the faulty item.

8. Privacy

7daysactive.com treats customer information with the utmost respect and integrity. No information will be disclosed to third parties. Read our privacy policy: https://7daysactive.com/pages/data-policy 

9. Company Information

www.7daysactive.com is owned and operated by 7 DAYS ApS. 7 DAYS ApS is governed by Danish law and registered in Denmark at:

7 DAYS ApS
Danneskiold-Samsøes Allé 13
1434 København K
VAT. 40454942
shop@7daysactive.com